Terms of Service

Digital Product Delivery (DPD) adheres to the Digital Millennium Copyright Act. If you have issues that concern intellectual property, please contact abuse@digitalproductdelivery.com.

For more information please review our DMCA Policy Page.

Before your transaction can be completed, you must read and agree to these terms and conditions. By applying for access and or services from this website, you are agreeing to these terms and conditions, and are agreeing to be legally bound by them. This agreement is subject to change by DPD at any time. Changes are effective when posted on this site without notice upon each subscriber.

1. Legal definitions

"Member" or "Membership," as referred to in this document shall mean: The subscriber or User of a valid username and password (e-ticket) for the site during the term of membership.

"Site," as referred to in this document shall mean: The DPD website service for which you are purchasing a username and password (e-ticket) from in order to access the site and its materials and obtain the benefits of membership. "Subscriber," as referred to in this document shall mean: The End-user / Consumer, of the services of the site and holder of a valid username and password (e-ticket) for the site.

"E-ticket," as referred to in this document shall mean: The combination of unique username and password that is used to access a site. An e-ticket is a license to use a site for a period of time that is specified.

2. Description of services

DPD will provide one e-ticket to access the DPD site and service for which you are purchasing membership.

3. Billing

DPDBill.com will appear on your credit card, bank statement, or phone bill for all charges made. If multiple venues are joined utilizing any payment method, your statement will list each individual purchase comprising the transaction. DPD may include other information on your statement based on credit card association, telephone regulation, NACHA, and any other mandated rules and regulations.

4. Payment / Fee

DPD has a periodic subscription fee that is defined by the plan you select at the time of the initial enrollment for subscription. The member is responsible for such fees according to the terms of the DPD. Once a member has the ability to access the site using the e-ticket assigned to the member, subscription fees become non-refundable.

5. Automatic Recurring Billing

Subscription fees are automatically renewed at the end of the original term selected, for a similar period of time, unless notice is received from the subscriber seven (7) days before renewal. All special introductory offer Members shall be exempt from the 7 day notification requirement, but subscriber must notify DPD directly 24 hours prior to the end of the trial/special offer period in order to cancel automatic renewal. All trial/special offer memberships shall renew at the stated membership rate. Unless and until this agreement is cancelled in accordance with the terms hereof, subscriber hereby authorizes DPD to charge subscriber's chosen payment method to pay for the ongoing cost of membership. Subscriber hereby further authorizes DPD to charge subscriber's chosen payment method for any and all additional purchases of services provided by the site.

6. Electronic Receipt

Subscribers will receive an email receipt to their email provided upon initial subscription. Subscriber may, at any time, request a copy of the account of charges made for the life of their membership to the site. Subscriber foregoes this right if such request is not made. Requests must be made directly to DPD. To contact DPD, refer to the Contact link on the DPD site.

7. Cancellation

At any time, and without cause, subscription to the Service may be terminated by either DPD or the subscriber upon notification of the other by electronic or conventional mail, or by telephone or fax. When the member requests the termination, subscription fees are NOT refunded. Subscribers are liable for charges incurred by them until termination of service.

If you request cancellation or request a refund from DPD, your bank, card issuer, or phone company due to unauthorized or fraudulent use, DPD can at its discretion, to prevent further unauthorized use, block your information from use at all DPD related websites. This will not however prevent unauthorized use at non-DPD websites, and is not a substitution for your contacting your appropriate channels to prevent further misuse.

8. Refunds

When the member requests the termination, subscription fees are NOT refundable. Should a refund be issued by DPD, all refunds will be credited solely to the payment method used in the original transaction. DPD will not issue refunds by cash, check, or to another credit card or payment mechanism.

9. Authorization of Use

Subscribers to the site are hereby authorized a single e-ticket to access the service or material located at this website. This e-ticket shall be granted for sole use to one subscriber. All memberships are provided for personal use and shall not be used for any commercial purposes or by any commercial entities. Commercial use of either the site or any material found within is strictly prohibited unless authorized by the website. No material within the site may be transferred to any other person or entity, whether commercial or non-commercial. In addition, materials may not be modified, or altered. Materials may not be displayed publicly, or used for any rental, sale, or display. Materials shall extend to copyright, trademarks, or other proprietary notices there from.

DPD and the site reserve the right to terminate this e-ticket at any time if the terms of this agreement are breached. In the case that the terms are breached, you will be required to immediately destroy any information or material printed, downloaded or otherwise copied from the site.

11. Transfer of E-ticket

Access to the site is through a combination of a username and a password (e-ticket). Subscribers may not under any circumstances release their e-ticket to any other person, and are required to keep his or her e-ticket strictly confidential. DPD will not release passwords for any reason, to anyone other than the subscriber, except as may be specifically required by law or court order. Unauthorized access to the site is a breach of this Agreement and a violation of law. Subscribers acknowledge that the owner of the site may track through the use of special software each subscriber’s entry to the site.

If any breach of security, theft or loss of e-ticket, or unauthorized disclosure of e-ticket information occurs, subscriber must immediately notify DPD of said security breach. Subscriber will remain liable for unauthorized use of service until DPD is notified of the security breach by email or telephone.

12. File Retention and Backup

By using DPD you give Portal Labs permission to store and deliver your product files to your customers. When your DPD subscription is terminated, Portal Labs retains copies of your store and product records, including product files, for 90 days in the event that you want to return to your subscription. The 90 day retention period is an estimate and products may be removed sooner, at Portal Labs discretion, when storage space is needed by active vendors. At the vendor's request, we will immediately remove these store and product records, including the product files, immediately upon termination of the subscription.

Portal Labs maintains backups of ACTIVE products in the DPD system for use by DPD in delivering your products. Product records retained after paid subscription termination are not backed up and availability is not guaranteed. DPD is not an online storage service, backup service, or data depository and is not a replacement for your own backup systems and procedures. DPD makes no guarantee that your files will be recoverable after your subscription is terminated, and subscriptions terminated for AUP and TOS violations are subject to immediate removal from our system.

13. Supplementary Terms and Conditions

Specific DPD services may have additional Terms and Conditions that are an integral part of their offering to the Subscriber, and are in addition to these Terms and Conditions. Such Terms and Conditions as listed at the service will in no way invalidate any of the Terms and Conditions listed here. All Terms listed apply to DPD, all related services, and the subscriber.

14. Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid or enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

15. Notice

Notices by the site to subscribers may be given by means of electronic messages through the site or by email, by a general posting on the site, or by conventional mail.

Notices by subscribers may be given by electronic messages, conventional mail, telephone or fax unless otherwise specified in the Agreement. All questions, complaints, or notices regarding the site must be directed to DPD. All cancellations of service must also be directed to DPD.

About DPD

DPD is an all-in-one shopping cart and digital fulfillment service for downloadable products. Serving thousands of stores, DPD processes and delivers millions worth of downloads each year.